Cordex-Rules support
Cordex-Rules support covers install, licence activation, rule templates, Cordex AI set-up and billing for the Dataverse rule engine. Email us or send a message below, and we aim to reply within one business day.
Start here
Install and activate
Install the Key-Warden Base Kit, import Cordex-Rules, activate your licence and assign the Cordex Rules Licensed Users role.
Pricing and user count
Flat monthly price by active-user band, with no per-run fees. See how active users are counted.
Rule templates
Load a ready-made rule, point it at your tables and columns, and publish. Import more from a feed or a file.
Cordex AI
Bring your own AI provider and key in the AI edition. Keys are stored encrypted and never reach a browser.
Common questions
Usage charges, Azure, flows and workflows, scheduling, who can run a rule, and lapsed licences.
Terms and privacy
Read the Cordex-Rules terms and the shared My IT and Apps privacy policy.
Send these and we can help faster
- Environment URL and whether it is production, test or development.
- Cordex-Rules version, from Solutions in the Power Apps maker portal.
- The rule name and how it runs: in the save, in the background, scheduled or on demand.
- The error message and the time it happened, from the rule's audit log.
Email support with every licence
We aim to reply within one business day, Monday to Friday, excluding Queensland public holidays. Support covers the Cordex-Rules solution as supplied. It does not cover your Microsoft environment, third-party AI providers, or custom code.
Licence codes and checkout are handled by Key-Warden. Key-Warden Licensing is a free Microsoft Marketplace offer.
Talk to a person at My IT & Apps
Tell us what is happening and we will get back to you.
cordex-rules@myitandapps.com.au